Secure Sail Solutions Privacy Policy

Last updated: April 2026

Secure Sail Solutions (“we”, “us”, or “our”) is a maritime security provider based in the Netherlands. We offer professional security services and non-lethal security products to help protect vessels, crews, and maritime operations.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (www.securesailsolutions.com), contact us, purchase our services or products, apply for a job, or interact with us as an employee.

We act as the data controller under the General Data Protection Regulation (GDPR).

1. What personal data do we collect?

We collect the following categories of personal data:

For customers and website visitors

Contact and identification details (name, email address, phone number, company name, vessel details)

Professional and service-related information (job title, maritime security requirements, order details)

Technical data (IP address, browser type, device information, usage data via cookies)

Payment and transaction data (processed securely by third parties)

For job applicants and employees

Recruitment data (CV, cover letter, education, work history, references, interview notes)

Employment data (contract details, payroll information, performance records, emergency contacts)

2. How do we collect your data?

Directly from you: via our website contact forms, quote requests, product orders, newsletter sign-ups, job applications, or when you communicate with us.

Automatically: when you visit www.securesailsolutions.com (through cookies and similar technologies).

From third parties: limited to essential service providers or public sources when necessary for service delivery or recruitment.

We only collect data that is necessary to successfully deliver our maritime security services and products, manage employment, or improve our website.

3. How and why do we use your data? (Purposes and legal basis)

We process personal data only when we have a lawful basis under GDPR:

Performance of a contract – to deliver and manage the security services and non-lethal products you purchase from us.

Legitimate interests – to improve our services, market relevant maritime security solutions, and run our business efficiently.

Legal obligations – to comply with tax, accounting, or maritime regulations.

Consent – where required (e.g., certain marketing or non-essential cookies).

Employment and recruitment – to assess job applications and fulfil our obligations as an employer.

Specific purposes include:

Providing and delivering our maritime security services and products

Processing payments and managing customer accounts

Responding to inquiries and providing quotes

Sending relevant updates, security insights, or offers (you can opt out anytime)

Analysing website usage to improve user experience

Managing recruitment processes and employee records

Using AI tools (multiple large language models and agentic AI solutions) to support internal operations, customer support, and service optimisation

4. How do we share your data?

We may share your data with trusted third parties who help us deliver our services (data processors bound by GDPR agreements):

Squarespace (website hosting and essential services)

Google Analytics (website analytics)

Essential third-party service providers required for our maritime security operations (e.g., secure communication tools, logistics partners, payment processors)

AI service providers (multiple LLM and agentic AI platforms) used for operational support

We do not sell your personal data to third parties for marketing purposes.

5. International data transfers

Some of our service providers (including Google and the AI/LLM platforms we use) are located outside the European Economic Area (EEA), primarily in the United States.

Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission, and

Additional technical and organisational measures where needed.

6. How do we store and secure your data?

We apply appropriate technical and organisational security measures (aligned with our maritime security expertise) to protect your data, including encryption, access controls, and regular reviews.

Data is stored for as long as necessary for the purposes described above or as required by law. Examples:

Customer and service data: duration of the business relationship + legal retention periods (typically up to 7 years)

Job applicant data: up to 4 weeks after the recruitment process (or longer if you consent to future opportunities)

Employee data: duration of employment + legal retention periods

7. Marketing

We may send you maritime security updates, product information, or offers by email. You can unsubscribe at any time using the link in the email or by contacting us.

8. Cookies and Similar Technologies

Our website (built on Squarespace) uses cookies and similar technologies. We categorise them as:

Essential (Necessary) Cookies – required for the website to function (set by Squarespace and our required third-party essential services).

Analytics / Performance Cookies – to understand visitor behaviour (Squarespace Analytics and Google Analytics).

Marketing Cookies – to deliver more relevant content and measure campaign effectiveness.

When you first visit the site, a cookie consent banner appears. You can manage or withdraw consent at any time via the “Cookie Settings” link in the footer.

For full details, see Squarespace’s cookie information and Google’s privacy policy (links provided in the cookie banner).

9. What are your data protection rights?

Under GDPR you have the right to:

Access, rectify, or erase your personal data

Restrict or object to processing

Data portability

Withdraw consent at any time

To exercise these rights, email us at privacy@securesailsolutions.com. We will respond within one month.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/

10. Links to other websites

Our site may contain links to external websites. We are not responsible for their privacy practices.

11. Changes to this privacy policy

We may update this policy from time to time. The latest version will always be posted here with the “Last updated” date.

12. How to contact us

For any questions about this policy or your personal data:

Email: privacy@securesailsolutions.com

Website: www.securesailsolutions.com